OWIT Global adds AI to insurance process management tool

OWIT Global says it has added AI capabilities to its Insurance Process Management platform to speed configuration of user experiences for insurers. The upgrade is aimed at helping carriers extend legacy systems, launch products faster and cut rip-and-replace costs.

Why it matters: - OWIT Global is pitching the upgraded Insurance Process Management platform as a faster way for insurers to modernize operations without replacing core systems. - The company says the tool can help carriers get new products to distribution channels more quickly and support both internal and external users. - The approach targets a major pain point in insurance technology: connecting fragmented back-end systems while preserving existing investments.

What happened: - OWIT Global announced new AI capabilities for its Insurance Process Management, or IPM, solution in West Hartford, Connecticut, on Aug. 5, 2026. - The company says IPM unites disparate back-end systems into one user experience and can create user experiences for new insurance products and services. - IPM can be configured for submission management, including full rating, document management and workbenches for claims and reinsurance. - OWIT says its Command Center configuration toolset now includes an AI Assistant to speed setup of user journeys, data entry pages, progress bars, lookup tables and workflows.

The details: - OWIT says the AI Assistant is designed to accelerate delivery of experiences to internal and external distribution channels. - Wendy Aarons-Corman, chief executive officer of OWIT Global, said the company focuses on insurance-specific solutions that support simple and complex products. - Aarons-Corman said OWIT’s Insurance Data Management, or IDM, product is known for data transformation, especially bordereaux processing. - Aarons-Corman said IPM is gaining recognition as a no-code platform for configuring user experiences. - Jon Kaplan, chief technology officer, said IPM uses AI to accelerate solution development and time to market. - Kaplan said IPM also integrates with an organization’s AI systems to support production operations. - Kaplan said OWIT is now live in production with IPM and that the first production customer is using the platform to meet business objectives while extending the value of existing system investments. - OWIT says IPM can deliver cost savings versus rip-and-replace projects. - OWIT says IPM provides faster delivery of new products to insurers’ distribution channels. - OWIT says IPM improves user experiences for accessing and processing data from multiple back-end systems. - OWIT says IPM is available as shared SaaS, dedicated SaaS or a customer-hosted option. - OWIT says clients can use IPM to configure business-to-business and consumer portals, user and point-of-sale portals, rating and document-lite generation. - OWIT says clients can use their own rating and document tools or use those capabilities inside IPM.

Between the lines: - OWIT is positioning IPM as an extension layer for legacy insurance environments, not a replacement platform. - The company is also linking AI to implementation speed, which suggests the main selling point is faster configuration rather than a broad underwriting overhaul. - The announcement reinforces OWIT’s strategy of combining data management in IDM with workflow and portal management in IPM under its Insurance Workbench umbrella.

What's next: - OWIT says insurers can learn more about IPM on its Insurance Process Management page and about IDM on its Insurance Data Management page. - The company also points prospects to its Insurance Workbench site for more information on the broader platform. - OWIT says its solutions are deployed in production across global property and casualty and accident and health insurance segments.

The bottom line: - OWIT Global is using AI to make its no-code insurance workflow platform quicker to configure and easier to deploy, with the goal of helping carriers modernize without a full system replacement.